Contact information

Company Information – Oravelle Home

Oravelle Home is operated by JFG E-com, a Netherlands-based e-commerce company dedicated to providing high-quality home solutions. This website is exclusively focused on serving our customers in Australia, ensuring that every order is processed and shipped to provide a smooth, reliable, and premium shopping experience tailored specifically for the Australian market.

Official Business Details

• Brand Name: Oravelle Home

• Legal Entity: JFG E-com

• VAT Number: NL004850489B37

• Registered Address (Administrative Office): Betaplein 150 2321 KS Leiden The Netherlands

Contact Information

Our dedicated support team is available to assist you with any questions regarding our products or your order.

• Email: info@oravelle-home.com

• Telephone: +61 2 9191 9711 (Australian Support)

Customer Support Hours (AEST/AEDT)

• Monday – Friday: 08:00 AM – 07:00 PM

• Saturday & Sunday: Closed

Important Notice Regarding Returns

Please note that our registered office in Leiden is an administrative office only and does not serve as a return facility.

• Do not send returns to the Netherlands address.

• To initiate a return, please contact our support team at info@oravelle-home.com. We will provide you with the correct return authorization and the designated return address to ensure your request is handled efficiently.